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An Evaluation of the Consultant Workshop Model in a Human Service Setting

机译:在人类服务环境中顾问研讨会模型的评估

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The purpose of the present study was to document and evaluate an application of the consultant-workshop model commonly employed by Organizational Behavior Management consultants. The consultation took place in a nonprofit human service setting that delivers behavioral services to children diagnosed with autism and their families. Workshop attendees were 13 senior therapists each of whom oversaw six to eight instructor therapists who provided behavioral services to clients. The training took place three years prior to this evaluation across five months and four workshop sessions. Participants learned to pinpoint, measure, diagnose, and intervene and then they presented their project at the last workshop and these projects were documented. When possible, follow-up information was gathered to determine the extent to which this approach facilitated maintenance of the projects and generalization to other opportunities for performance improvement. Results indicated that projects were, in general, very effective. At follow-up, some components of the projects remained in place and limited evidence indicated that the performance improvements maintained or generalized. Based on the findings, recommendations for improving the workshop model are provided.
机译:本研究的目的是记录和评估组织行为管理顾问通常采用的顾问-车间模型的应用。咨询是在非营利性的人类服务机构中进行的,该机构为诊断为自闭症的儿童及其家人提供行为服务。参加研讨会的有13位高级治疗师,每位监督着6至8名向客户提供行为服务的指导治疗师。培训在进行此评估之前的三年内进行了为期五个月和四个研讨会的培训。参与者学会了查明,测量,诊断和干预,然后在上一个研讨会上介绍了他们的项目,并记录了这些项目。在可能的情况下,收集后续信息,以确定此方法在多大程度上促进了项目的维护以及将其推广到其他绩效改进机会。结果表明,总体而言,项目是非常有效的。在后续行动中,项目的某些组成部分仍然存在,有限的证据表明绩效改进得以保持或普遍化。根据调查结果,提出了改进研讨会模型的建议。

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