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首页> 外文期刊>Journal of organizational behavior management >Swimming Pool Hygiene: Self-Monitoring,Task Clarification, and Performance Feedback Increase Lifeguard Cleaning Behaviors
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Swimming Pool Hygiene: Self-Monitoring,Task Clarification, and Performance Feedback Increase Lifeguard Cleaning Behaviors

机译:游泳池卫生:自我监控,任务明确和性能反馈可提高救生员的清洁行为

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摘要

The effects of task clarification, self-monitoring, and performance feedback on cleaning behaviors of 9 lifeguards in 3 performance areas (vacuuming, lobby tidying, and pool deck maintenance) were investigated using an ABA reversal design at a county swim complex. A specific task in each performance area was used as a behavioral control. Following a task clarification meeting, the percentage of closing tasks completed each night was self-monitored through ratings by lifeguards and managers. Researchers conducted independent ratings of these completed tasks after the staff had left the building. Feedback data were posted daily using line graphs that displayed the percentage of tasks completed correctly from both self-report and researchers' data. Overall performance increased from an average of 45.1% correct behaviors during baseline to an average of 76.9% during intervention then reversed to baseline during follow-up to an average performance of 45.05%.
机译:在县游泳馆中使用ABA逆向设计调查了任务澄清,自我监控和性能反馈对3个性能区域(真空,大厅整理和泳池甲板维护)中9名救生员清洁行为的影响。每个绩效领域中的特定任务都被用作行为控制。在任务澄清会议之后,由救生员和管理人员通过等级对自我完成的每晚完成任务的百分比进行自我监控。员工离开大楼后,研究人员对完成的任务进行了独立评估。每天使用线形图发布反馈数据,该线形图显示根据自我报告和研究人员的数据正确完成的任务的百分比。总体表现从基线期间平均正确行为的45.1%提高到干预期间的平均76.9%,然后在随访期间恢复到基线的平均表现为45.05%。

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