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首页> 外文期刊>Journal of personal selling & sales management >AN INVESTIGATION INTO THE EFFECTS OF WORK-FAMILY CONFLICT AND JOB SATISFACTION ON SALESPERSON DEVIANCE
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AN INVESTIGATION INTO THE EFFECTS OF WORK-FAMILY CONFLICT AND JOB SATISFACTION ON SALESPERSON DEVIANCE

机译：工作家庭冲突和工作满意度对Salesperson偏差的影响的调查

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摘要

The linkages between and effects of work-family conflict and salesperson deviance behaviors have not received adequate attention in the marketing literature. This is surprising given the profound academic and practical implications that could be derived from further research in the area. Research suggests that an alarming 40 percent of sales reps admit to engaging in workplace deviance and 66 percent did not feel that deviant conduct would result in significant punishment. This study examines work-family conflict as a primary antecedent of salesperson deviance. Salespeople experiencing increased divergence between work and family roles will likely react by violating organizational norms that will inevitably affect key organizational outcomes.
机译：工作-家庭冲突与销售人员偏离行为之间的联系和影响在市场营销文献中并未得到足够的重视。鉴于可以从该领域的进一步研究中得出深远的学术和实践意义，这令人惊讶。研究表明，令人震惊的销售代表中有40％承认从事工作场所偏差，而66％的销售代表并不认为偏差行为会导致重大处罚。这项研究将工作与家庭的冲突作为推销员偏离的主要前提。销售人员在工作和家庭角色之间的分歧越来越大，很可能会违反组织规范，而这将不可避免地影响关键的组织成果。

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