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首页> 外文期刊>Journal of Public Administration Research and Theory >Agents or Stewards: Using Theory to Understand the Government-Nonprofit Social Service Contracting Relationship
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Agents or Stewards: Using Theory to Understand the Government-Nonprofit Social Service Contracting Relationship

机译：代理人或管家：运用理论理解政府与非营利组织的社会服务承包关系

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Using agency and stewardship theories, this study examines how public administrators manage contracting relationships with nonprofit organizations. Interviews were conducted with public and nonprofit managers involved in social services contract relationships at the state and county level in New York State. The use of trust, reputation, and monitoring as well as other factors influence the manner in which contract relationships are managed. The findings suggest that the manner in which nonprofits are managed evolves over time from a principal-agent to a principal-steward relationship but with less variance than the theories would suggest. This results in part from the contextual conditions that include the type of service, lack of market competitiveness, and management capacity constraints. The intergovernmental environment in which social services are implemented and delivered presents complex challenges for public managers responsible for managing contract relationships. The findings from this study document those challenges and the corresponding management practices used with nonprofit contractors.
机译：本研究使用代理和管理理论，研究了公共管理者如何管理与非营利组织的合同关系。在纽约州的州和县一级，与参与社会服务合同关系的公共和非营利组织经理进行了访谈。信任，声誉和监控以及其他因素的使用会影响合同关系的管理方式。研究结果表明，非营利组织的管理方式会随着时间的推移从委托人—代理关系发展为委托人—管家关系，但变化幅度小于理论所暗示的范围。这部分是由于上下文条件所致，其中包括服务类型，缺乏市场竞争力和管理能力约束。实施和提供社会服务的政府间环境对负责管理合同关系的公共管理人员提出了复杂的挑战。这项研究的结果记录了非营利组织承包商所面临的挑战和相应的管理实践。

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