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首页> 外文期刊>Journal of retailing and consumer services >Adoption and usage of online shopping: An empirical analysis of the characteristics of 'buyers' 'browsers' and 'non-internet shoppers'
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Adoption and usage of online shopping: An empirical analysis of the characteristics of 'buyers' 'browsers' and 'non-internet shoppers'

机译:在线购物的采用和使用:“购买者”,“浏览者”和“非互联网购物者”特征的实证分析

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摘要

We empirically study and model how socio-demographic variables, attitudes and beliefs towards Internet shopping affect both the adoption decision and usage of the online shopping channel. Previous research on online shopping focuses on whether to adopt online shopping. This paper extends this research by delineating non-adopting individuals into non-browsing and browsing. Our results demonstrate that there is a fundamental behavioural difference between three forms of behaviour: that is, those that purchase online, those that browse online but then purchase in-store and those that do not shop online at all.
机译:我们根据经验研究和建模社会人口统计学变量,对互联网购物的态度和信念如何影响采用决定和在线购物渠道的使用。先前有关在线购物的研究集中于是否采用在线购物。本文通过将非收养者划分为非浏览和浏览来扩展这项研究。我们的结果表明,三种行为形式之间存在根本的行为差异:即,在线购买,在线浏览但随后在实体店购买的行为和根本不在线购物的行为。

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