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首页> 外文期刊>Journal of Social Welfare and Family Law >The impact of the Scottish Public Services Ombudsman on administrative decision-making in local authority housing departments
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The impact of the Scottish Public Services Ombudsman on administrative decision-making in local authority housing departments

机译：苏格兰公共服务监察员对地方政府房屋部门行政决策的影响

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摘要

Ombudsmen have a dual role: to redress grievances and to improve public administration. While the redress of grievances remains their main focus in the United Kingdom, ombudsmen are increasingly exploring their improvement function. Government policy now also places more emphasis on the idea that ombudsmen should help agencies to get decisions ‘right first time’. Despite these developments, little research has been conducted into ombudsmen's effectiveness in this area. This article contributes to existing knowledge by reporting the findings of a study investigating the Scottish Public Services Ombudsman's impact on administrative decision-making in local authority housing departments.View full textDownload full textKeywordsadministrative justice, ombudsmen, impact studiesRelated var addthis_config = { ui_cobrand: "Taylor & Francis Online", services_compact: "citeulike,netvibes,twitter,technorati,delicious,linkedin,facebook,stumbleupon,digg,google,more", pubid: "ra-4dff56cd6bb1830b" }; Add to shortlist Link Permalink http://dx.doi.org/10.1080/09649069.2012.718535
机译：监察员具有双重作用：纠正申诉并改善公共管理。申诉的解决仍然是联合王国的主要重点，但监察员正在越来越多地探索其改进功能。政府政策现在也更加重视监察员应帮助机构“正确地第一时间”做出决定的想法。尽管取得了这些进展，但对于监察员在该领域的有效性却鲜有研究。本文通过报告调查苏格兰公共服务监察员对地方政府房屋部门行政决策的影响的研究结果，为现有知识做出了贡献。查看全文下载全文关键词行政司法，申诉专员，影响研究相关的var addthis_config = {ui_cobrand：“ Taylor ＆Francis Online”，services_compact：“ citeulike，netvibes，twitter，technorati，delicious，linkedin，facebook，stumbleupon，digg，google，更多”，发布号：“ ra-4dff56cd6bb1830b”};添加到候选列表链接永久链接http://dx.doi.org/10.1080/09649069.2012.718535

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