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Mediating distance: new interfaces and interaction design techniques to follow and take part in remote museum visits

机译:调解距离:新的接口和交互设计技术跟随并参加远程博物馆访问

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Purpose - This paper presents a study of a system that allows remote and onsite visitors to share a museum visit together in real time. The remote visitors are older adults at a care home and their relatives and/or friends who are at the museum. The museum visits are interactive. Meaningful stories accompany the museum exhibits, and there's an audio channel between onsite and remote visitors. The aim of the study is to determine whether the remote visitors, i.e. older adults are able to use such technology and to study the mediated sense of spatial presence, social closeness, engagement and enjoyment in the visit. This study discusses the relationship between these aspects and factors leading to a better remote experience for older adults. Design/methodology/approach - This study has 14 onsite and 12 remote older adult participants. Standardized questionnaires measured the mediated sense of spatial presence, the experienced social closeness and the level of participants' engagement and enjoyment in the visit of the older adult participants and traced onsite visitors in their position during the visit. The audio logs were subjected to thematic content analysis. Findings - The results show that older adults enjoy and engage in remote visits, and that there is a positive correlation between enjoyment, engagement and social closeness. The findings argue that both the audio channel and the interactive story are important for creating an affective virtual experience: the audio channel increases the sense of closeness, whereas the interactive story makes the visit more engaging, providing structure, direction and purpose to the visit. Originality/value - This work advances the state of art in the domain of technologies for older adults and addresses the needs of this population to stay in contact with both people and places.
机译:目的 - 本文介绍了一个系统的研究,允许远程和现场游客实时共享博物馆访问。偏远的游客是在护理家庭及其亲戚和/或在博物馆的亲戚和/或朋友的老年人。博物馆访问是互动的。有意义的故事伴随着博物馆的展品,并且在现场和远程访问者之间存在音频通道。该研究的目的是确定远程访客是否能够使用此类技术,并在访问中研究介导的空间存在感,社会休息,参与和享受。本研究讨论了这些方面与因素之间的关系,导致老年人更好的远程经验。设计/方法/方法 - 本研究有14个现场和12名遥远的老年人参与者。标准化问卷量测量了介导的空间存在感,经验丰富的社会近距离和参与者的参与和享受,在老年人参与者的访问中参与和享受,并在访问期间追查现场游客。音频日志受到主题内容分析。调查结果 - 结果表明,老年人享受并参与远程访问,并且享受,参与和社会近距离之间存在正相关。调查结果争辩说,音频通道和交互式故事对于创建情感虚拟体验非常重要:音频通道增加了近距离的感觉,而交互式故事使访问更加引人入胜,为访问提供结构,方向和目的。原创性/价值 - 这项工作进展了老年人技术领域的艺术状态,并解决了本人的需求,以与人和地区保持联系。

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