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Models of Choosing the Financial Compensation Strategy for Flight Delay

机译：航班延误财务补偿策略选择模型

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At present, most airlines adopted generally the same amount of compensation strategy when needing to provide financial compensation to all flight delay passengers. However, due to the existence of differences in travel time value, ticket fare, as well as the expectation of compensation for flight delays, the gap between the effect of same amount of compensation and many passengers' (especially the high-value ones) expectations is large, it results in that airlines need to pay higher cost of compensation, but the total effect of compensation for passengers are not better. This paper advanced four financial compensation strategies for flight delays, summarized their own characteristics, and took into account the interests of both airlines and passengers, built the optimization models of the four financial compensation strategies under the restriction of the airline's compensation cost and on the goal of the maximum total effectiveness of the financial compensation to all passengers. Finally, based on the specific circumstances of the flight delays, the paper discussed the method for airline to choose the optimal financial compensation strategy through solving four models and comparing the compensation effectiveness.
机译：当前，大多数航空公司在需要向所有航班延误乘客提供经济补偿时，通常采用相同数量的补偿策略。但是，由于旅行时间价值，机票价格以及对航班延误的赔偿期望存在差异，因此，相同赔偿额的影响与许多乘客（尤其是高价值乘客）的期望之间存在差距赔偿额较大，导致航空公司需要支付更高的赔偿费用，但对旅客的赔偿总效果并不好。本文针对航班延误提出了四种财务补偿策略，总结了各自的特点，并结合航空公司和旅客的利益，建立了在航空公司补偿成本约束下，针对目标的四种财务补偿策略的优化模型。对所有乘客的经济补偿的最大总效力。最后，根据航班延误的具体情况，通过求解四种模型并比较补偿效果，讨论了航空公司选择最优财务补偿策略的方法。

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