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Measuring effectiveness of HCI integration in software development processes

机译:衡量HCI集成在软件开发过程中的有效性

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Integrating human-computer interaction (HCI) activities in software engineering (SE) processes is an often-expressed desire. Two metrics to demonstrate the impact of integrating HCI activities in SE processes are proposed. Usability Goals Achievement Metric (UGAM) is a product metric that measures the extent to which the design of a product achieves its user-experience goals. Index of Integration (lol) is a process metric that measures the extent of integration of the HCI activities in the SE process. Both the metrics have an organizational perspective and can be applied to a wide range of products and projects. An attempt has been made to keep the metrics easy to use in the industrial context. While the two metrics were proposed mainly to establish a correlation between the two and thereby demonstrate the effectiveness of integration of HCI in SE processes, several other applications seem likely. The two metrics were evaluated in three independent studies: a classroom-based evaluation with two groups of students, a qualitative feedback from three industry projects, and a quantitative evaluation using 61 industry projects. The metrics were found to be useful, easy to use, and helpful in making the process more systematic. Our studies showed that the two metrics correlate well with each other and that lol is a good predictor of UGAM. Regression analysis showed that lol has a somewhat greater effect on UGAM in projects that use the agile process model than the waterfall process and in the projects that are executed as a contracted software development service than in the projects in product companies. UGAM also correlated well with the traditional usability evaluations.
机译:将人机交互(HCI)活动集成到软件工程(SE)流程中是一种经常表达的愿望。提出了两个指标来证明将HCI活动集成到SE流程中的影响。可用性目标成就度量标准(UGAM)是一种产品度量标准,用于衡量产品设计达到其用户体验目标的程度。整合指数(lol)是一个过程度量标准,用于衡量SE流程中HCI活动的整合程度。这两个指标都具有组织角度,可以应用于多种产品和项目。已经尝试使度量易于在工业环境中使用。虽然提出这两个指标主要是为了建立两者之间的相关性,从而证明HCI在SE流程中的集成有效性,但似乎还有其他一些应用。在三个独立研究中评估了这两个指标:基于课堂的评估(两组学生),来自三个行业项目的定性反馈以及使用61个行业项目的定量评估。发现这些度量标准是有用的,易于使用的,并且有助于使过程更加系统化。我们的研究表明,这两个指标相互关联良好,并且哈哈是UGAM的良好预测指标。回归分析表明,在使用敏捷过程模型的项目中,与瀑布式流程以及作为合同软件开发服务执行的项目相比,使用lol对UGAM的影响要强于产品公司的项目。 UGAM还与传统的可用性评估紧密相关。

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