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首页> 外文期刊>Journal of the American Society for Information Science and Technology >The Characteristics and Motivations of Health Answerers for Sharing Information, Knowledge, and Experiences in Online Environments
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The Characteristics and Motivations of Health Answerers for Sharing Information, Knowledge, and Experiences in Online Environments

机译：在线环境中共享信息，知识和经验的健康问答者的特征和动机

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摘要

In Web 2.0 environments, people commonly share their knowledge and personal experiences with others, but little is known about their background characteristics and motivations. Thus, the current study examines some of the characteristics and motivations common among answerers, who produce health-related answers to questions asked by anonymous others in a social Q&A site, Yahoo! Answers. An online survey questionnaire was distributed to top and recent answerers to investigate their demographics, areas of health expertise, and other characteristics related to answering behaviors online. Also, 10 motivation factors are proposed and tested in the survey: enjoyment, efficacy, learning, personal gain, altruism, community interest, social engagement, empathy, reputation, and reciprocity. Findings show that altruism is the most influential motivation, while personal gain is the least. Enjoyment and efficacy are more influential than other social motivations, such as reputation or reciprocity, although there are some variations across different groups of answerers. Motivational factors among top answerers or health experts are further analyzed. The findings of this study have practical implications for promoting health answerers to share knowledge and experiences in social contexts. Furthermore, the study design of the current study can be used to examine motivations of answerers in other topic areas as well as other social contexts.
机译：在Web 2.0环境中，人们通常与他人共享他们的知识和个人经验，但对其背景特征和动机知之甚少。因此，本研究调查了答卷者中常见的一些特征和动机，答卷者在社交问答网站Yahoo!中对匿名他人提出的问题产生与健康相关的答案。答案。在线调查问卷已分发给最热门和最近的答题者，以调查他们的人口统计学，健康专业领域以及与在线答疑行为相关的其他特征。此外，调查还提出并测试了10个动机因素：娱乐，效能，学习，个人收获，利他，社区兴趣，社会参与，同理心，声誉和对等。研究结果表明，利他主义是最有影响力的动机，而个人利益则是最小的动机。享受和效能比其他社会动机（例如声誉或互惠）更具影响力，尽管不同答题者组之间存在一些差异。进一步回答最佳回答者或健康专家的动机因素。这项研究的发现对于促进健康应答者在社会环境中分享知识和经验具有实际意义。此外，当前研究的研究设计可用于检查其他主题领域以及其他社会环境中答题者的动机。

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