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首页> 外文期刊>Journal of Workplace Behavioral Health >Supporting New Workers in a Child Welfare Agency: An Exploratory Study
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Supporting New Workers in a Child Welfare Agency: An Exploratory Study

机译：在儿童福利机构中支持新工人的探索性研究

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It takes upwards of 2 years for a child protection worker to fully develop the necessary knowledge, skills, abilities, and dispositions to work independently. Previous studies have shown child protection workers have high levels of stress, and it is common for turnover rates to be high in child welfare. One factor that has been purported to mediate workplace stress is social support provided by peers and more experienced colleagues. This led the Children's Aid Society of London and Middlesex to develop a social support group for new child protection workers. Thirteen of 20 child protection workers hired between April and August 2008 participated in an 8-session social support group that ran more than 6 months and was led by 2 senior nonsupervisory workers. Topics discussed included preparing and interacting in the courtroom, healthy stress management, managing work/home life, positive interactions/interventions, self-care, staff interactions, and effective use of supervision. During the course of the study participants reported experiencing a range of stressful critical incidents inside and outside of work including perceptions of being verbally harassed and threatened that in turn led to a range of psychosocial issues that affected their wellness. Participants reported a small though statistically insignificant decrease in hopefulness and social supports over the course of the study. However, they also indicated that the new worker support group was a valuable additional resource to the social supports they used to deal with the workplace-generated stress they experienced.View full textDownload full textKEYWORDSchild welfare, social support, stressRelated var addthis_config = { ui_cobrand: "Taylor & Francis Online", services_compact: "citeulike,netvibes,twitter,technorati,delicious,linkedin,facebook,stumbleupon,digg,google,more", pubid: "ra-4dff56cd6bb1830b" }; Add to shortlist Link Permalink http://dx.doi.org/10.1080/15555240.2010.496333
机译：儿童保护工作者最多需要2年的时间才能充分发展独立工作所需的知识，技能，能力和性格。先前的研究表明，保护儿童的工人承受着很大的压力，而且在儿童福利方面，离职率很高是很常见的。旨在调解工作场所压力的一个因素是同龄人和更有经验的同事提供的社会支持。这促使伦敦和米德尔塞克斯儿童救助协会为新的儿童保护工作者建立了一个社会支持小组。在2008年4月至8月之间雇用的20名儿童保护工作者中，有13人参加了一个由8名成员组成的社会支持小组，该小组历时6个月以上，由2名高级非监督人员领导。讨论的主题包括在法庭上进行准备和进行互动，健康的压力管理，管理工作/家庭生活，积极的互动/干预，自我护理，员工互动以及有效使用监督。在研究过程中，参与者报告称在工作内部和外部都经历了一系列压力很大的紧急事件，包括对自己的言语骚扰和威胁的感知，进而导致一系列影响其健康的心理社会问题。在研究过程中，参与者报告了希望和社会支持的减少，尽管在统计上微不足道。但是，他们还指出，新的工人支持小组是他们用来应对工作场所产生的压力的社会支持的宝贵额外资源。查看全文下载全文关键字儿童福利，社会支持，压力相关var addthis_config = {ui_cobrand： “泰勒和弗朗西斯在线”，services_compact：“ citeulike，netvibes，twitter，technorati，delicious，linkedin，facebook，stumbleupon，digg，google，更多”，发布：“ ra-4dff56cd6bb1830b”};添加到候选列表链接永久链接http://dx.doi.org/10.1080/15555240.2010.496333

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