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Knowledge reuse integrating the collaboration from experts in industrial maintenance management

机译：知识重用整合了工业维护管理专家的协作

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摘要

Distributed environments, technological evolution, outsourcing market and information technology (IT) are factors that considerably influence current and future industrial maintenance management. Repairing and maintaining the plants and installations requires a better and more sophisticated skill set and continuously updated knowledge. Today, maintenance solutions involve increasing the collaboration of several experts to solve complex problems. These solutions imply changing the requirements and practices for maintenance; thus, conceptual models to support multidisciplinary expert collaboration in decision making are indispensable. The objectives of this work are as follows: (ⅰ) knowledge formalization of domain vocabulary to improve the communication and knowledge sharing among a number of experts and technical actors with Conceptual Graphs (CGs) formalism, (ⅱ) multi-expert knowledge management with the Transferable Belief Model (TBM) to support collaborative decision making, and (ⅲ) maintenance problem solving with a variant of the Case-Based Reasoning (CBR) mechanism with a process of solving new problems based on the solutions of similar past problems and integrating the experts' beliefs. The proposed approach is applied for the maintenance management of the illustrative case study.
机译：分布式环境，技术发展，外包市场和信息技术（IT）是极大地影响当前和未来工业维护管理的因素。维修和保养工厂和设施需要更好，更复杂的技能和不断更新的知识。如今，维护解决方案需要加强与数位专家的合作，以解决复杂的问题。这些解决方案意味着正在改变维护的要求和实践。因此，支持决策中的多学科专家协作的概念模型是必不可少的。这项工作的目标如下：（ⅰ）通过概念图（CGs）形式主义使领域词汇的知识形式化，以改善许多专家和技术参与者之间的交流和知识共享；（ⅱ）通过可转移的信念模型（TBM）支持协作决策，以及（ⅲ）使用基于案例推理（CBR）机制的变体来解决维护问题，并基于过去相似问题的解决方案来解决新问题并整合专家的信念。所提出的方法适用于示例性案例研究的维护管理。

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