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Working Together to Provide a Library and Information Enquiry Service to Shell's Legal Community: a Story of Collaboration Between Client and Law Firm Part Two: From the Law Firm Perspective

机译:共同为壳牌法律界提供图书馆和信息查询服务:客户与律师事务所之间合作的故事第二部分:从律师事务所的角度

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摘要

This article and the previous one published in this issue of LIM are derived from a joint talk given at the BIALL Annual Conference 2017, which was held in Manchester. The title of the conference was Together or apart? Effective ways of working' and this talk described the collaboration between Shell's Legal Librarian, Hilary Smith, and Miriam Davies, Head of Library & Information at Norton Rose Fulbright, to provide an enquiry service to Shell's legal community. The service subsequently developed to include other law firms on Shell's legal panel. Topics covered include understanding the information needs of in-house lawyers, types of queries received, why involve law firms in providing such a service, the concept of added value and its importance in the client-law firm relationship, the setting up of the service, how it works in practice, how it is being used and key take away messages. In this article Miriam Davies takes a view from the law firm perspective.
机译:本文和上期在LIM上发表的文章均来自在曼彻斯特举行的BIALL年会2017上的联合演讲。会议的标题是在一起还是分开?有效的工作方式”和这次演讲描述了壳牌法律图书管理员希拉里·史密斯(Hilary Smith)和诺顿·罗斯·富布赖特(Norton Rose Fulbright)图书馆与信息主管Miriam Davies之间的合作,以向壳牌法律界提供咨询服务。随后,该服务发展为包括壳牌法律小组中的其他律师事务所。涵盖的主题包括了解内部律师的信息需求,收到的查询的类型,为什么要让律师事务所参与提供这种服务,增值的概念及其在客户-律师事务所关系中的重要性,服务的建立,它在实践中的工作方式,使用方式以及密钥删除消息。在本文中,Miriam Davies从律师事务所的角度进行了研究。

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