A crucial aspect of urban rail operation, and one with many facets, is the whole issue of fares for travel, how passengers pay for them, and how urban rail operators interact with passengers during that process.For example, while the vast majority of journeys on the national rail network in Great Britain are undertaken using paper card ticketing - as the recently-released report Realising the potential of GB Rail by Sir Roy McNulty recognised - there are a huge number of benefits to adopting electronic ticketing, which is now beginning to happen in urban and semi-urban rail networks at a faster pace of development.
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