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Tacit knowledge sharing between IT workers: The role of organizational culture, personality, and social environment

机译:IT工作者之间的隐性知识共享:组织文化,个性和社会环境的作用

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Purpose - The transmission of tacit knowledge is crucial to organizations to ensure that individual expertise will be passed throughout a team or department, rather than centred in one employee. It is especially important among information technology (IT) professionals because, in addition to technical knowledge, they deal considerably with a combination of cognition and previous experience to solve daily problems, and implement and develop new systems. The purpose of this paper is to examine how organizational, individual, and environmental factors influence tacit knowledge sharing among IT professionals. Design/methodology/approach - In this study, the author examines how organizational, individual, and environmental factors influence tacit knowledge sharing among IT professionals. To test the hypotheses, the survey method was chosen and a standard questionnaire was applied. The author obtained a sample of 143 respondents and employed a partial least squares (PLS) analysis to assess the structural and confirmatory models. Findings - The results indicate that hardworking, responsible, and introverted employees tend to share their tacit knowledge when they feel they are in a supportive and team-oriented environment, are not overly threatened by competitiveness, and experience good social interactions in the workplace. Research limitations/implications - The main limitation of this study is its small sample size, which may not capture all relationships. Future research can overcome this limitation and consider the role of organizational commitment and trust as possible mediators. Originality/value - To practitioners, this study offers information on how organizations can encourage employees to share tacit knowledge. This research provides some support for the assumption that IT professionals should be managed under particular organizational rules by proposing that IT workers have a strategic role regarding the transmission of tacit knowledge.
机译:目的-隐性知识的传播对于组织至关重要,以确保组织或团队中的个人知识不会传递给整个团队或部门,而不是集中于一名员工。在信息技术(IT)专业人员中,这一点尤其重要,因为除了技术知识外,他们还要结合认知和以前的经验来解决日常问题,并实施和开发新系统。本文的目的是研究组织,个人和环境因素如何影响IT专业人员之间的默认知识共享。设计/方法/方法-在这项研究中,作者研究了组织,个人和环境因素如何影响IT专业人员之间的默认知识共享。为了检验假设,选择了调查方法并应用了标准问卷。作者获得了143个受访者的样本,并采用偏最小二乘(PLS)分析来评估结构模型和验证模型。调查结果-结果表明,勤奋,负责和内向的员工在感到自己处于支持和团队导向的环境中,不会受到竞争的过度威胁,并在工作场所经历良好的社交互动时,倾向于分享他们的隐性知识。研究的局限性/意义-这项研究的主要局限性是样本量小,可能无法囊括所有关系。未来的研究可以克服这一局限性,并考虑将组织承诺和信任作为可能的中介者的作用。原创性/价值-对于从业人员,本研究提供了有关组织如何鼓励员工分享默认知识的信息。这项研究通过建议IT工作者在隐性知识的传输方面具有战略性作用,为以下假设提供了一定的支持,即应该根据特定的组织规则来管理IT专业人员。

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