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Knowledge management, supply chain technologies, and firm performance

机译：知识管理，供应链技术和公司绩效

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Purpose - The purpose of this paper is to provide a conceptual overview of the relationship between knowledge management, supply chain technology investments, and overall firm performance. Additionally, a historical review of supply chain development is offered along with a comprehensive list of supply chain measures currently in use and a discussion of how those measures align within the overall firm strategy.rnDesign/methodology/approach - Building on knowledge management theory, the paper argues herein that the transitory nature of firm-level differentiation and the ease with which competitors gain access to each others' business strategies demand that firms stay flexible. It is also argued that translating firm knowledge resources into useable knowledge management capabilities may enable firms to enhance their likelihood of competitive advantage.rnFindings - Many leading firms drive towards new advantages through supply chain information capturing investments. By capturing data and mining that information, firms are better equipped to identify impending changes in the environment and to adjust their strategies accordingly. Practical implications - Firms that have a developed sense of competiveness are more likely to capture and utilize the increased datum provided by IT investments and more likely to implement that knowledge in a way that leads to operational improvements. As firms pursue global markets, supply chain complexity grows exponentially. Firms will need to respond and operations managers will need to find ways to empirically measure their performance to find improvements. Every investment in supply technology should be driven by an understanding of the inextricably inter-connectedness of knowledge management capabilities and the firm's ability to effectively implement its corporate strategies. By emphasizing the inter-connection between knowledge management and supply chain technology investments, firms improve their potential for developing a competitive advantage. Originality/value - This paper provides a unique conceptual framework intended to aid researchers and managers develop a more thorough understanding of the linkages between knowledge management capabilities, supply chain technology investments, and overall firm performance.
机译：目的-本文的目的是提供知识管理，供应链技术投资和公司整体绩效之间关系的概念概述。此外，还提供了对供应链发展的历史回顾，以及当前正在使用的供应链措施的完整列表，并讨论了这些措施如何在整体公司战略中保持一致。rn设计/方法/方法-基于知识管理理论，本文认为，企业层面差异化的暂时性以及竞争对手获得彼此业务策略的难易程度要求企业保持灵活性。也有人认为，将公司的知识资源转化为可用的知识管理能力可能使公司能够提高其竞争优势的可能性。rningings-许多领先的公司通过供应链信息捕获投资来争取新的优势。通过捕获数据并挖掘该信息，公司可以更好地识别环境中即将发生的变化并相应地调整其策略。实际意义-具有较强竞争能力的公司更有可能捕获和利用IT投资提供的增加的数据，并且更有可能以导致运营改善的方式实施该知识。随着公司追求全球市场，供应链的复杂性呈指数级增长。企业将需要做出响应，运营经理将需要找到以经验方式衡量其绩效以发现改进的方法。对供应技术的每项投资都应由对知识管理能力和企业有效实施其企业战略的能力之间密不可分的相互联系的理解来驱动。通过强调知识管理与供应链技术投资之间的相互联系，企业可以提高其开发竞争优势的潜力。独创性/价值-本文提供了一个独特的概念框架，旨在帮助研究人员和管理人员对知识管理能力，供应链技术投资和公司整体绩效之间的联系有更透彻的了解。

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