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Performance measurement, organizational learning and strategic alignment: an exploratory study in Thai public sector

机译:绩效评估,组织学习和战略调整:泰国公共部门的一项探索性研究

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摘要

Purpose - This paper aims to examine the role of performance measurement in the Thai public sector. It seeks to explore the interactive use of strategic performance measurement systems (SPMS) and organizational learning as a means to achieve strategic alignment at the provincial level of government, inter-organizational networks of public agencies. Design/methodology/approach - Questionnaires were sent to all chief officials of the Office of Governors in Thailand. Path analysis was used to test the hypotheses. Findings - The findings revealed significant relationships between interactive use of SPMS and organizational learning and between interactive use of SPMS and strategic alignment. The results also showed an indirect effect of interactive use of SPMS on strategic alignment through organizational learning. Originality/value - 777/s paper provides a considerable contribution about the use of performance measurement in inter-organizational networks which is relatively limited in the public arena.
机译:目的-本文旨在研究绩效评估在泰国公共部门中的作用。它力求探索战略绩效评估系统(SPMS)与组织学习的互动使用,以此作为在省级政府,公共机构的组织间网络中实现战略协调的一种手段。设计/方法/方法-向泰国总督府所有首席官员发送了问卷。路径分析用于检验假设。调查结果-调查结果揭示了SPMS的交互式使用与组织学习之间以及SPMS的交互式使用与战略调整之间存在显着的关系。结果还表明,通过组织学习,交互式使用SPMS对战略调整具有间接影响。原创性/价值-777 / s论文为组织间网络中绩效衡量的使用做出了巨大贡献,而这在公共领域相对有限。

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