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The Influence of Predeployment Training on Coordination in Multinational Headquarters: The Moderating Role of Organizational Obstacles to Information Sharing

机译:部署前培训对跨国总部协调的影响:组织障碍对信息共享的调节作用

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Coordination is critical to the success of multinational military operations and may be fostered by predeployment training. We argue that whether such training is related to a high degree of perceived coordination at the individual level is likely to depend on whether individuals experience a low degree of organizational obstacles to information sharing. We examined this using data from the North Atlantic Treaty Organization (NATO) Kosovo Force headquarters (survey: n = 131). We controlled for whether it was the participants' first deployment, the participants' background (military or civilian), the amount of time spent in the headquarters by participants, whether differences pertaining to culture and opinions were valued by the organization, the quality of supervisor/subordinate relationships, and the degree of national cultural obstacles to information sharing. The results showed no significant direct effects on coordination from 3 different training configurations: national training, multinational training, and a combination of national and multinational training. However, we found a negative direct effect from organizational obstacles to information sharing on coordination, and support for organizational obstacles to information sharing as negatively moderating the multinational predeployment training and coordination relationship. Qualitative interviews (n = 14) indicated that informal information sharing, and the problems exchanging information from tactical to operational levels could hinder coordination. Interventions to foster coordination could benefit from a focus on multinational training and lowering organizational obstacles to information sharing. Our findings contribute to more precisely pinpointing the types of training that are useful in multinational operations, as well as the factors upon which training transfer is contingent.
机译:协调对于跨国军事行动的成功至关重要,部署前的培训可以促进协调。我们认为,这种培训是否与个人层面的高度协调感有关,这很可能取决于个人是否在信息共享方面遇到组织障碍的程度较低。我们使用北大西洋公约组织(北约)科索沃部队总部的数据(调查:n = 131)检查了这一情况。我们控制的是参与者的第一次部署,参与者的背景(军事还是民用),参与者在总部花费的时间,组织是否重视与文化和意见有关的差异,主管的素质/从属关系,以及国家文化阻碍信息共享的程度。结果表明,以下三种不同的培训配置对协调没有显着的直接影响:国家培训,跨国培训以及国家培训和跨国培训的组合。但是,我们发现组织共享信息障碍对协调产生了负面直接影响,而支持组织信息共享障碍则对跨国部署前培训和协调关系产生负面影响。定性访谈(n = 14)表明非正式信息共享以及从战术级别到作战级别交换信息的问题可能会阻碍协调。着重于跨国培训和减轻组织在信息共享方面的障碍,可以促进干预措施的干预。我们的发现有助于更准确地确定在跨国公司运营中有用的培训类型,以及取决于培训转移的因素。

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