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WHY SHOULD I SHARE? EXAMINING SOCIAL CAPITAL AND KNOWLEDGE CONTRIBUTION IN ELECTRONIC NETWORKS OF PRACTICE

机译:我为什么要分享?检查电子实践网络中的社会资本和知识贡献

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摘要

Electronic networks of practice are computer-mediated discussion forums focused on problems of practice that enable individuals to exchange advice and ideas with others based on common interests. However, why individuals help strangers in these electronic networks is not well understood: there is no immediate benefit to the contri- butor, and free-riders are able to acquire the same knowledge as everyone else. To understand this paradox, we apply theories of collective action to examine how individual motivations and social capital influence knowledge contribution in electronic networks. This study reports on the activities of one electronic network supporting a professional legal association. Using archival, network, survey, and content analysis data, we empirically test a model of knowledge contribution. We find that people contribute their knowledge when they perceive that it enhances their professional reputations, when they have the experience to share, and when they are structurally embedded in the network. Surprisingly, contributions occur without regard to expectations of reciprocity from others or high levels of commitment to the network.
机译:电子实践网络是计算机解决问题的论坛,专注于实践问题,使人们可以根据共同利益与他人交换建议和想法。但是,为什么人们会在这些电子网络中帮助陌生人的原因尚未得到很好的理解:贡献者没有立即受益,搭便车的人可以获得与其他人相同的知识。为了理解这种悖论,我们应用集体行动理论来检验个人动机和社会资本如何影响电子网络中的知识贡献。这项研究报告了一个支持专业法律协会的电子网络的活动。使用档案,网络,调查和内容分析数据,我们以经验方式测试知识贡献的模型。我们发现,当人们意识到知识可以提高他们的专业声誉,有经验可以分享并且结构上嵌入网络时,他们就会贡献自己的知识。出人意料的是,捐款的发生没有考虑到他人的互惠期望或对网络的高度承诺。

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