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首页> 外文期刊>MIS quarterly >MANAGING RISK IN SOFTWARE PROCESS IMPROVEMENT: AN ACTION RESEARCH APPROACH
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MANAGING RISK IN SOFTWARE PROCESS IMPROVEMENT: AN ACTION RESEARCH APPROACH

机译：管理软件过程中的风险的改进：一项行动研究方法

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摘要

Many software organizations engage in software process improvement (SPI) initiatives to increase their capability to develop quality solutions at a competitive level. Such efforts, however, are complex and very demanding. A variety of risks makes it difficult to develop and implement new processes. We studied SPI in its organizational context through collaborative practice research (CPR), a particular form of action research. The CPR program involved close collaboration between practitioners and researchers over a three-year period to understand and improve SPI Initiatives in four Danish software organizations. The problem of understanding and managing risks in SPI teams emerged in one of the participating organizations and led to this research. We draw upon insights from the literature on SPI and software risk management as well as practical lessons learned from managing SPI risks in the participating software organizations. Our research offers two contributions. First, we contribute to knowledge on SPI by proposing an approach to understand and manage risks in SPI teams. This risk management approach consists of a framework for understanding risk areas and risk resolution strategies within SPI and a related process for managing SPI risks. Second, we contribute to knowledge on risk management within the information systems and software engineering disciplines. We propose an approach to tailor risk management to specific contexts. This approach consists of a framework for understanding and choosing between different forms of risk management and a process to tailor risk management to specific contexts.
机译：许多软件组织都参与了软件过程改进（SPI）计划，以提高他们开发具有竞争力水平的高质量解决方案的能力。但是，这种努力是复杂且非常苛刻的。各种风险使开发和实施新流程变得困难。我们通过协作实践研究（CPR）（一种特定形式的行动研究）在组织背景下研究了SPI。 CPR计划涉及从业人员和研究人员在三年内的紧密合作，以了解和改进四个丹麦软件组织中的SPI计划。一个参与组织中出现了SPI团队中的风险理解和管理问题，并引发了这项研究。我们从有关SPI和软件风险管理的文献中汲取见解，并从参与软件组织的SPI风险管理中汲取的实践经验教训。我们的研究有两个贡献。首先，我们通过提出一种了解和管理SPI团队风险的方法，为SPI知识做出贡献。该风险管理方法包括一个框架，用于了解SPI内的风险领域和风险解决策略，以及用于管理SPI风险的相关流程。第二，我们为信息系统和软件工程学科中的风险管理知识做出了贡献。我们提出一种方法来针对特定情况定制风险管理。该方法包括一个框架，用于理解和选择不同形式的风险管理，以及根据特定情况调整风险管理的过程。

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