What works best for me is to keep communication strong with a client from the beginning - this way they know what to expect, when to expect it and that you're good at letting them know when things will be done.To have that trust between you and a client is so important, and being good at communicating with them will go a long way to building it further. But, going back to lists, once I know the scope of a project I'll start making them - starting with rough lists of what the main project aims are, and moving on to form ones that include specific tasks for each of those elements.
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