E-tailer website attributes and trust: understanding the role of online reviews

Sebastianelli Rose; Tamimi Nabil

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E-tailer website attributes and trust: understanding the role of online reviews

机译：电子零售商的网站属性和信任：了解在线评论的作用

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Purpose The purpose of this paper is to report the results of an experimental study designed to better understand the role of online product reviews, both valence and volume, in the formation of initial online trust during a consumer's exploratory stage with an e-tailer. This is done within the context of simultaneously varying e-tailer reputation and product type.

机译：目的本文的目的是报告一项实验研究的结果，旨在更好地理解在线产品评论的价数和数量在消费者探索电子零售商期间初步在线信任形成中的作用。这是在同时改变电子零售商信誉和产品类型的情况下完成的。

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来源
《Online Information Review》 |2018年第4期|506-519|共14页
作者
Sebastianelli Rose; Tamimi Nabil;
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作者单位

Univ Scranton, Kania Sch Management, Dept Operat & Informat Management, Scranton, PA 18510 USA;

Univ Scranton, Kania Sch Management, Dept Operat & Informat Management, Scranton, PA 18510 USA;

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原文格式 PDF
正文语种 eng
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关键词
Experiment; Trust; Conjoint analysis; E-tailer; Website attributes;

机译：实验;信任;联合分析;电子零售商;网站属性;

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1. The relative importance of e-tailer website attributes on the likelihood of online purchase [J] . Tamimi Nabil, Sebastianelli Rose Internet Research: Electronic Networking Applications and Policy . 2015,第2期

机译：电子零售商网站属性对在线购买可能性的相对重要性
2. Moderating Role of Online Word of Mouth on Website Attributes and Consumer Trust in E-commerce Environment [J] . Huamei Sun Journal of Applied Sciences . 2013,第12期

机译：电子商务环境中在线口碑对网站属性和消费者信任的调节作用
3. Moderating Role of Online Word of Mouth on Website Attributes and Consumer Trust in E-commerce Environment [J] . Huamei Sun Journal of Applied Sciences . 2013,第12期

机译：电子商务环境中在线口碑对网站属性和消费者信任的调节作用
4. Understanding the Roles of Knowledge Sharing and Trust in Online Learning Communities [C] . Brian Thoms, Nathan Garrett, Jesus Canelon Herrera, Annual Hawaii International Conference on System Sciences . 2008

机译：了解知识共享和信任在网上学习社区的角色
5. The effect of trust, transaction utility, and product uniqueness on international online outshopping (IOO) intention and customer delight: the role of e-tailer's country image. [D] . Ramkumar, Bharath. 2016

机译：信任，交易效用和产品独特性对国际在线购物（IOO）意图和客户满意度的影响：电子零售商国家形象的作用。
6. How wait-times social media and surgeon demographics influence online reviews on leading review websites for joint replacement surgeons [O] . Dhanur Damodar, Chester J. Donnally III, Johnathon R. McCormick, 2019

机译：等待时间社交媒体和外科医生人口统计数据影响着联合更换外科医生的领先审查网站的在线评审
7. The Effect of Trust, Transaction Utility, and Product Uniqueness on International Online Outshopping (IOO) Intention and Customer Delight: The Role of E-tailer's Country Image [O] . Bharath Ramkumar, Byoungho Jin 2017

机译：信托，交易效用和产品唯一性对国际在线外出的影响（IOO）意图和客户愉悦：电子茶叶国家形象的作用

E-tailer website attributes and trust: understanding the role of online reviews

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