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Performing the state: the socio-political dimensions of performance measurement in policy and public services

机译：执行状态：政策和公共服务中绩效衡量的社会政治维度

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This opening paper outlines the rise of public sector performance measurement and performance governance from New Public Management, its trajectory from an administrative tool for organisational monitoring and management, to its insertion into service performance and accountability, to a policy tool defining policy itself. Four key conceptual ways of approaching public sector performance measurement are outlined, and the significance of understanding performance measurement as a socio-technical policy instrument is argued. The paper thematically reviews the papers that follow and how they demonstrate new points of critical analysis in policy studies, including the multiple, mixed and sometimes contradictory purposes for performance measurement, the formation of performance measurement tools, the linkages of performance numbers and governance structures from macro to micro, and the reconfigured roles of professionals in public service delivery. The paper issues a clear challenge to policy researchers to take performance measurement more seriously in understanding the dynamics of policy performance, the achievement of policy objectives, the reframing of policy and the experience of citizens.
机译：本开篇论文概述了公共部门绩效衡量和绩效治理的兴起，从新公共管理开始，其轨迹从用于组织监视和管理的行政工具，到服务绩效和问责制的插入，再到定义政策本身的政策工具。概述了进行公共部门绩效评估的四个关键概念方法，并提出了将绩效评估理解为一种社会技术政策工具的重要性。本文从主题上回顾了随后的论文，以及它们如何展示政策研究中关键分析的新观点，包括绩效衡量的多重，混合甚至有时是矛盾的目的，绩效衡量工具的形成，绩效数字与治理结构的联系宏观到微观，以及专业人员在公共服务提供中的重新配置角色。本文向政策研究人员提出了一个明确的挑战，即他们必须更认真地评估绩效，以了解政策绩效的动态，政策目标的实现，政策的重新制定和公民的经验。

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