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BILLING: payback overdue?

机译:帐单:逾期还款?

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摘要

Even in the 'go-go' days of the 1990s, many telecommunications carriers were not particularly well run in terms of maximising their potential revenues. Billions of dollars were lost I annually through the inability to configure and turn up services that had been requested, or correctly bill for services that were delivered, or prevent revenue from slipping through gaps in the audit chain. In addition to the increasing complexity of the telecomms business model, and any management complacency that might have existed in those somewhat less rigorous days, some of the main offenders in the saga of the lost and stranded billions were the billing systems in use at the time. Evidence of the scale of revenue lost through billing inefficiencies and revenue assurance deficiencies may be anecdotal and the figures cited by different sources can vary quite significantly. However, there clearly is a major problem if, as some experts assert, an average of between 3% and 8% of revenue earning minutes either never reaches the billing system or arrive there, only to be billed incorrectly.
机译:即使在1990年代的“忙碌”时代,许多电信运营商在最大限度地提高其潜在收入方面也不是特别出色。每年由于无法配置和启动所请求的服务,或者无法正确地为已交付的服务开具账单,或者无法防止收入因审计链中的缺口而流失,每年损失数十亿美元。除了电信业务模型日益复杂,以及在那些不太严谨的日子里可能存在的任何管理自满情绪之外,数十亿的损失和搁浅的传奇中的一些主要违法者是当时使用的计费系统。由于计费效率低下和收入保证不足而造成的收入规模损失的证据可能是轶事,不同来源引用的数字差异也很大。但是,显然,如果像某些专家断言的那样,平均只有3%到8%的收入分钟数从未到达计费系统或到达计费系统,而只是被错误地计费,这是一个主要问题。

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