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首页> 外文期刊>Public performance & management review >STUDYING INTERORGANIZATIONAL TRUST IN PUBLIC ADMINISTRATION: A CONCEPTUAL AND ANALYTICAL FRAMEWORK FOR 'ADMINISTRATIONAL TRUST'
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STUDYING INTERORGANIZATIONAL TRUST IN PUBLIC ADMINISTRATION: A CONCEPTUAL AND ANALYTICAL FRAMEWORK FOR 'ADMINISTRATIONAL TRUST'

机译：研究公共行政中的组织间信任：“行政信任”的概念和分析框架

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摘要

Interorganizational trust is a crucial but understudied topic in public administration research. This article consolidates the relevant literature and identifies the conceptual building blocks required to study interorganizational trust and distrust as specific phenomena. The authors argue that trust and distrust both have functionalities and dysfunctionalities for interorganizational interactions in public administration, and discuss the dimensions and sources of interorganizational trust and distrust in such interactions. The article consolidates these discussions in the concept of administrational trust, "a subjective evaluation made by boundary spanners regarding their intentional and behavioral suspension of vulnerability on the basis of expectations of a trustee organization in particular interorganizational interactions in public administration." The authors construct and present a framework for analysis of the mechanisms of administrational trust and distrust, and argue that it also allows the development of management strategies to optimize interorganizational trust-distrust distributions in order to facilitate, solidify, and increase the performance of interorganizational cooperation in public administration.
机译：组织间信任是公共行政研究中至关重要但未被充分研究的话题。本文巩固了相关文献，并确定了研究组织间信任和不信任作为特定现象所需的概念性构建基块。作者认为，信任和不信任对于公共行政中的组织间互动都具有功能和功能失调，并讨论了组织间信任和不信任在这种互动中的维度和来源。文章将这些讨论整合到了行政信任的概念中，“边界扳手基于受托人组织的期望，特别是公共行政中的组织间交互作用，对脆弱性的有意和行为暂缓进行了主观评估。”作者构建并提出了用于分析行政信任和不信任机制的框架，并认为它还允许开发管理策略以优化组织间的信任-不信任分布，从而促进，巩固和提高组织间合作的绩效在公共管理中。

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