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What do laypersons want to know from scientists? An analysis of a dialogue between scientists and laypersons on the web site Scienzaonline

机译:外行想从科学家那里了解什么?分析科学家与非专业人员在Scienzaonline网站上的对话

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摘要

Scienzaonline is an interactive web site developed by the Museum of Zoology of Rome that offers various services. After the site had been online for three years, we examined approximately 800 questions received by the service Expert on line to understand what laypeople's interests in science are and in which life contexts they emerge. The contents of the questions were categorized to reveal the function and the nature of the knowledge that people expect from "experts". Some kind of actual accomplishment motivates most of the questions, though a considerable number of them have knowledge and understanding as their objective. Information is the main form of expected knowledge and disciplinary knowledge is viewed as the privileged source of it. A relevant percentage of messages reveal the desire to obtain explanations and validations of reported facts, an aid to go beyond factual knowledge. Striving to find answers to "great unanswered questions" emerges as a passionate intellectual endeavor for some people.
机译:Scienzaonline是由罗马动物学博物馆开发的交互式网站,提供各种服务。该网站上线三年后,我们在线研究了服务专家收到的大约800个问题,以了解外人对科学的兴趣是什么以及它们在生活中的背景如何。对问题的内容进行了分类,以揭示人们对“专家”所期望的知识的功能和性质。某种实际的成就激发了大多数问题,尽管其中相当一部分以知识和理解为目标。信息是期望知识的主要形式,而学科知识则被视为信息的特权来源。一定比例的消息表明,他们希望获得对所报道事实的解释和验证,这是超越事实知识的一种帮助。努力寻找“未解决的大问题”的答案对某些人来说是一种充满激情的智力努力。

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