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Nurturing attitudes for records management in Malaysian financial institutions

机译：培养马来西亚金融机构档案管理的态度

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Purpose - The purpose of this paper is to find out whether financial institutions in Malaysia comply with the relevant Acts and Regulations governing them, namely the Companies Act and Regulation 1966; the Bank Act and Financial Institution Act (BAFIA) 1989); the Bankers Book (Evidence Act 1989); and the Evidence Act). Also this study seeks to identify whether financial institutions develop appropriate and suitable attitudes to records management. It is the objective of this paper to investigate whether financial institutions comply with the identified Acts and Regulations; whether businesses easily understand the language used to phrase the Acts and Regulations; and whether the surveyed institutions adopt the right attitudes towards records management. Design/methodology/approach - This study adopted survey as its method employing questionnaire and interview as the techniques to gather data. The survey involved ten financial institutions in Klang Valley (headquarters only), which was performed in 2005. The data were analyzed using Statistical Package for the Social Sciences (SPSS version 11).rnFindings - The findings reveal that financial institutions in Malaysia are aware of the previously mentioned Acts and Regulations. However, records management has never been a priority. This is because there is no enforcement of practice. For organizations failing to produce records/documents on request, the maximum penalty for being guilty for an offense (as stated in the Companies Act) is only 2,000 Malaysian Ringgit (approximately equivalent to sterling 285). Though respondents agreed that records management could give untold benefits and advantages, many do not take the appropriate steps as the need is not pressing and the penalty is not severe.rnOriginality/value - This paper presents original research of records management practice in this sector, of potential value to other jurisdictions.
机译：目的-本文的目的是查明马来西亚的金融机构是否遵守有关金融机构的相关法律和法规，即《公司法》和《 1966年法规》； 1989年银行法和金融机构法（BAFIA）； 《银行家书》（《 1989年证据法》）；和《证据法》）。本研究还试图确定金融机构是否对记录管理形成适当的态度。本文的目的是调查金融机构是否遵守已确定的法案和规章；企业是否容易理解该法案和法规所用的语言；以及被调查机构对记录管理是否采取正确的态度。设计/方法/方法-本研究采用问卷调查作为其方法，采用问卷调查和访谈作为收集数据的技术。调查涉及2005年在巴生谷（仅总部）的十家金融机构。使用社会科学统计软件包（SPSS 11版）对数据进行了分析。调查结果-调查结果表明，马来西亚的金融机构已经意识到前面提到的法案和法规。但是，记录管理从来都不是优先事项。这是因为没有实践的执行。对于未能按要求出示记录/文件的组织，因犯有罪行（《公司法》所述）的最高刑罚仅为2,000马来西亚林吉特（约等于285英镑）。尽管受访者同意记录管理可以带来无法估量的好处和优势，但是由于需求不紧迫且处罚不严厉，许多人没有采取适当的步骤。rnOriginity/ value-本文介绍了该部门记录管理实践的原始研究，对其他司法管辖区的潜在价值。

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