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Exploring the mechanisms for records management's digital transformation: a case study from China

机译：探索记录管理数字转型机制 - 以中国为例

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摘要

Purpose - The purpose of this study is to explore the mechanisms underlying the transformation of records management (RM) to digital processes in the context of electronic records management systems (ERMS). The aim is to facilitate the evaluation of the long-term performance of ERMS and the effectiveness of the current standards. Design/methodology/approach - Qualitative methods, such as participant observation and the constructivist grounded theory, were applied on a case of ERMS implementation in the Chinese public sector. Findings - The results revealed that the application of transition-oriented ERMS would stimulate restructuring in the RM pattern and expectation on the functions of ERMS, with information quality underlying as a key challenging factor. The above-stated factors together drive the digital transformation of RM. A model for this mechanism is provided in the present study. Research limitations/implications - The selected case serves as an example for the cases that are not conditional on enforcing the electronic documents and RMS. As preliminary research, only one case has been studied here. However, it is possible to conduct other case studies to develop a further understanding of the transformation process. Originality/value - The novelty of the present study is that it draws attention to the challenges encountered in moving RM towards digital transformation, by providing a theoretical foundation for developing sustainable evaluations of the ERMS and the associated current standards.
机译：目的 - 本研究的目的是探讨在电子记录管理系统（ERMS）背景下的记录管理（RM）转换为数字流程的机制。目的是促进评估ERMS的长期性能和当前标准的有效性。设计/方法/方法 - 定性方法，如参与者观察和建构主义接地理论，应用于中国公共部门的ERMS实施的情况。结果显示，过渡导向的ERMS的应用将刺激RM模式的重组和对ERMS功能的期望，信息质量是关键挑战因素的基础。上述因素在一起驱动了RM的数字变换。本研究提供了该机制的模型。研究限制/含义 - 所选案例是作为在强制执行电子文档和RMS的情况下的情况的示例。作为初步研究，这里只研究了一种情况。然而，可以进行其他案例研究，以便进一步了解转化过程。原创性/价值 - 本研究的新颖性是，它通过为开发ERMS和相关目前标准的可持续评估提供理论基础，提请对数字化转变朝向数字转型遇到的挑战。

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