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首页> 外文期刊>Reliability Engineering & System Safety >The influence of interorganizational factors on offshore incidents in the Norwegian petroleum industry: Challenges and future directions
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The influence of interorganizational factors on offshore incidents in the Norwegian petroleum industry: Challenges and future directions

机译：组织间因素对挪威石油行业海上事故的影响：挑战和未来方向

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摘要

In the petroleum industry, incident investigations are an important means to understand and learn from undesired events. Whereas investigations in the petroleum industry typically focus on technical, human and organizational factors, there is a growing tendency towards outsourcing and more complex forms of organizations. Processes occurring at the interfaces between companies represent important influences that should be considered when investigating incidents. The current study aimed to gain a better understanding of the influence of interorganizational factors on offshore incidents on the Norwegian Continental Shelf. Twenty-two investigation reports were analysed to identify interorganizational factors that contribute to incidents. Factors at the interorganizational level contribute to both occupational incidents and major near accidents. Four themes were identified: Ambiguities in roles and responsibilities between personnel from different companies, inadequate processes to ensure sufficient competence across interfaces, inadequate quality control routines across organizational interfaces and communication breakdowns between companies. The identified factors reflect underlying systemic deficiencies at the interorganizational level that contribute to obscure operational processes and at the same time reduce the effectiveness of existing safety barriers. Broadening the scope and incorporating factors at the interorganizational level when investigating undesired events is important in order to sufficiently learn from incidents.
机译：在石油工业中，事故调查是了解和学习不良事件的重要手段。石油行业的调查通常集中在技术，人为和组织因素上，而外包和更复杂的组织形式的趋势正在增长。在公司之间的接口处发生的流程代表了调查事件时应考虑的重要影响。当前的研究旨在更好地了解组织间因素对挪威大陆架海上事件的影响。分析了22份调查报告，以确定导致事件的组织间因素。组织间级别的因素会导致职业事故和重大近期事故。确定了四个主题：来自不同公司的人员之间在角色和职责上的歧义，确保跨接口的足够能力的流程不足，跨组织接口的质量控制例程不足以及公司之间的通信故障。所确定的因素反映了组织间级别的潜在系统缺陷，这些缺陷导致操作流程难以理解，同时降低了现有安全屏障的有效性。为了充分了解事件，在调查不良事件时扩大组织范围的范围并纳入组织内部的因素很重要。

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