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Complexity on the rails: A systems-based approach to understanding safety management in rail transport

机译:轨道上的复杂性:一种基于系统的理解铁路运输安全管理的方法

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摘要

Rail transport is a complex, safety-critical system which experiences catastrophic events. Systems theory-based approaches have been applied to understand risk and safety management in a range of safety-critical domains, however in rail, systems approaches have tended to be applied for accident analysis, rather than to describe how risk and safety is proactively managed. This study involved the development of a control structure model of rail transport in Australia using the Systems Theoretic Accident Model and Processes (STAMP) method. The control structure identifies the actors involved in managing safety, and shows the control and feedback mechanisms that comprise the adaptive feedback function to maintain safety. The control structure was refined in a participative process involving subject matter experts. Insights identified for improving safety management included: a need to improve feedback mechanisms to better understand the effectiveness of control measures; a lack of formal controls at higher levels of the system; and a focus within current feedback mechanisms on failures rather than understanding and learning from normal performance. Opportunities for applying the model in industry practice are also explored.
机译:铁路运输是一种复杂的安全关键系统,其体验灾难性事件。系统理论的方法已经应用于了解一系列安全关键域中的风险和安全管理,然而,在铁路中,系统方法往往适用于事故分析,而不是描述如何主动管理风险和安全程度。本研究涉及使用系统理论意外模型和工艺(印章)方法在澳大利亚铁路运输控制结构模型的发展。控制结构识别涉及管理安全性的演员,并示出了包括保持安全性的自适应反馈功能的控制和反馈机制。控制结构在涉及主题专家的参与过程中精制。确定用于改善安全管理的见解包括:需要提高反馈机制,以更好地了解控制措施的有效性;在更高层次的系统中缺乏正式控制;并侧重于当前反馈机制的失败,而不是从正常性能理解和学习。还探讨了应用工业实践模式的机会。

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