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Communicating about Contaminated Site Cleanup using Coordinated and Consistent Metrics: Opportunity and Challenge for the U.S. Department of Energy

机译：使用协调和一致的指标沟通污染场地清理：美国能源部的机遇和挑战

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摘要

Over $500 billion has gone toward cleanup of large contaminated sites owned and/or operated by the U.S. Federal Government over the past 30 years. Nevertheless, some stakeholders worry about the risks associated with what they perceive as a slow process of cleanup, as well as the positive and negative impacts of the cleanup activities themselves. Therefore, it is important for both the U.S. taxpayer and workers and residents living near the sites that are impacted by site conditions and activities, to clearly understand the progress that is being made toward achieving published cleanup goals, and a timeline for completion. This manuscript asks how lessons drawn from risk communication literature can inform practices for communicating metrics related to cleanup progress at U.S Department of Energy former nuclear weapon sites to different audiences. Following the review of literature, we present a case study that explores metrics being used and communicated on the websites of DOE and its largest sites, and discuss the consistency of these metrics and implications for public understanding and trust of progress being made. We finish the manuscript by applying the principles from the literature to the findings from the case study to suggest how the DOE could consider improvements in the format, content or delivery of cleanup progress metrics to its various audiences.
机译：超过5000亿美元的时间已经过去了过去30年来清理美国联邦政府拥有和/或经营的大型受污染场地。尽管如此，一些利益相关者担心与他们认为清除缓慢的过程相关的风险，以及清理活动本身的正面和负面影响。因此，在靠近现场条件和活动的地点附近的美国纳税人和工人和居民都很重要，以清楚地了解朝着实现公布的清理目标的进展以及完成时间表。此稿件询问风险通信文献中汲取的经验教训可以为与美国能源部核武器站点的清理进展相关的沟通沟通的课程提供信息。在文献审查之后，我们展示了一个案例研究，探讨了在DOE及其最大地点的网站上使用和传达的指标，并讨论了这些指标的一致性和对公众理解和对所进步的信任的影响。我们通过将文献中的原则从案例研究应用于案例研究的调查结果来完成稿件，建议如何考虑如何在其各种受众中审议清理进度指标的格式，内容或传递的改进。

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