Political headwinds notwithstanding, offshore outsourcing is undoubtedly here to stay. Moreover, it is likely to continue growing rapidly as long as businesses want to improve their efficiency and profitability. Since information technology is increasingly a commodity business, it is a good candidate for outsourcing. To make outsourcing pay off requires the application of project management skills. Special attention should be paid to the request for proposal, vendor contract, all the links between the special development life cycle and the outsource firm, the choice of project manager, test phase, monitoring, and final evaluation. A case study illustrates the process.
展开▼
