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The Mobile Librarian Program at the NASA Goddard Space Flight Center;

机译：美国宇航局戈达德太空飞行中心的移动图书馆员计划；

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摘要

The library at the NASA Goddard Space Flight Center in Greenbelt, Maryland, began a Mobile Librarian Program in February 2009 to meet the information needs of approximately 8,500 employees in more than 30 buildings across a large campus. Reference librarians established themselves in selected buildings at NASA Goddard, becoming a part of the day-to-day workflow of the community. These mobile librarians provided NASA Goddard's scientists and engineers with ready reference, library instruction, interlibrary loan, circulation, and interviews for extensive reference research. This article outlines the user communities served at NASA Goddard, the planning and support for the Mobile Librarian Program, and lessons learned from our first year of field operations. We describe the demographic research conducted to choose buildings for mobile librarian service, campaigns for advertising the service, and how we established a loyal customer base. In the Mobile Librarian Program's first year, the project contributed an 11% increase to the total number of reference questions received. The Mobile Librarian Program has been a successful outreach effort for the Goddard Library, resulting in new customers and partnerships with employees who otherwise would not have visited the library.
机译：位于马里兰州格林贝尔特的NASA戈达德太空飞行中心的图书馆于2009年2月启动了移动图书馆员计划，以满足整个大型校园中30多个建筑物中约8500名员工的信息需求。参考馆员在美国宇航局戈达德市选定的建筑物中建立了自己的地位，成为社区日常工作流程的一部分。这些流动的图书馆员为NASA Goddard的科学家和工程师提供了现成的参考，图书馆指导，馆际互借，发行和采访，以进行广泛的参考研究。本文概述了NASA Goddard服务的用户社区，“移动图书馆员计划”的规划和支持以及从第一年现场运营中汲取的经验教训。我们描述了为选择移动图书馆员服务的建筑物，进行广告服务宣传而进行的人口统计研究，以及我们如何建立忠实的客户群。在“移动图书馆员计划”的第一年，该项目使收到的参考问题总数增加了11％。 “移动图书馆员计划”是戈达德图书馆成功的外展活动，它带来了新客户并与原本不会去图书馆的员工建立了伙伴关系。

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