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Performing Users: The Case of a Computer-Based Dairy Decision-Support System

机译：表现出色的用户：基于计算机的奶业决策支持系统

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摘要

This article draws on the concept of "performance" to argue for greater recognition of preexisting practices in the configuration of users. Through an Australian case study of a computer-based dairy decision-support system introduced via a two-day workshop to participating farmers, the article examines the assembling of imputed farmer users in the design of the software. It then explores how the designer and trainers attempt, through the decision-support system, to mobilize their network and align the imputed user with farmers' preexisting performances. The case study highlights that attempts to make workable on-farm the "new" performances of users inscribed in the software are highly contingent on farmers' preexisting knowledge practices. These "old" performances problematize the designer's and trainers' version of imputed users and contribute to partial translation of the decision-support system. A focus on performance is argued to provide a useful starting point in mapping the effects of preexisting knowledge practices on attempts to enroll users in technosocial programs.
机译：本文利用“性能”的概念来主张对用户配置中已有的做法有更大的认识。通过在澳大利亚为期两天的研讨会向参加活动的农民介绍的基于计算机的乳制品决策支持系统的案例研究，本文研究了在设计软件时估算的农民用户的聚集情况。然后探讨了设计者和培训者如何通过决策支持系统尝试动员他们的网络，并使估算的用户与农民的既有表现保持一致。案例研究强调，使农场工作成为软件中所记录的用户的“新”性能的尝试在很大程度上取决于农民先前已有的知识实践。这些“过时的”表演使设计者和培训者的估算用户版本出现问题，并为决策支持系统的部分翻译做出了贡献。有人认为，以绩效为重点可以提供一个有用的起点，以便将现有知识实践的影响映射到试图将用户注册到技术社会计划中的尝试。

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