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Configuring the User as Everybody: Gender and Design Cultures in Information and Communication Technologies

机译：将用户配置为所有人：信息和通信技术中的性别和设计文化

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摘要

Based on two case studies of the design of electronic communication networks developed in the public and private sector, this article explores the barriers within current design cultures to account for the needs and diversity of users. Whereas the constraints on user-centered design are usually described in macrosociological terms, in which the user-technology relation is merely understood as a process of the inclusion or exclusion of users in design, the authors suggest that it is important to adopt a semiotic approach. Moreover, they argue that we need to take into account the gender identity of designers to understand how design practices in ICT priorities male users. The article shows how configuring the user a "everybody" and the use of the "I-methodology" are important constraints in the development of technologies that aim to reach users in all their diversity.
机译：基于在公共和私营部门开发的两个电子通信网络设计的案例研究，本文探讨了当前设计文化中的障碍，以解决用户的需求和多样性。尽管通常以宏观社会学的术语描述以用户为中心的设计的约束条件，其中用户与技术的关系仅被理解为在设计中包含或排除用户的过程，但作者认为采用符号学方法很重要。 。此外，他们认为，我们需要考虑设计师的性别认同，以了解信息通信技术如何优先考虑男性用户。本文说明了如何为用户配置“每个人”和使用“ I-方法”是旨在开发各种形式的用户的技术发展中的重要限制。

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