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Improving human capital through knowledge management practices in knowledge-intensive business services

机译:通过知识密集型业务服务中的知识管理实践来提高人力资本

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This article studies how knowledge management (KM) practices improve human capital. We conceptualize KM practices through six dimensions and test the relationship between each dimension and human capital. The empirical study which was carried out in Spanish firms belonging to the biotechnology and telecommunications industries shows that introducing KM practices has a positive impact on the improvement of human capital. In fact, firms that introduce practices related to continuous learning and the development of an innovative culture that encourages R&D projects improve the skills or abilities of their human capital.
机译:本文研究知识管理(KM)的实践如何提高人力资本。我们通过六个维度对知识管理实践进行概念化,并测试每个维度与人力资本之间的关系。在属于生物技术和电信行业的西班牙公司中进行的经验研究表明,引入知识管理实践对改善人力资本具有积极影响。实际上,引入与持续学习有关的实践以及鼓励研发项目的创新文化发展的公司可以提高其人力资本的技能或能力。

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