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Towards a method engineering approach for business process reengineering

机译：寻求用于业务流程再造的方法工程方法

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摘要

Business process reengineering (BPR) assists organisations in improving their internal functions to better achieve their business objectives. Various methodologies have been developed for applying BPR, through which organisational processes are identified, analysed, and improved. However, the need still remains for custom methodologies which are tailored to fit the specific characteristics of organisations and BPR projects. Process patterns are abstract representations of common and effective processes that can be reused as method parts for building custom methodologies; an approach that is commonly referred to as situational method engineering (SME). This study aims to use SME in the context of BPR by proposing a collection of cohesive process patterns for BPR; these process patterns have been extracted through studying prominent BPR methodologies and abstracting their similarities. The patterns have then been organised into a generic framework for BPR methodologies. A method for using the framework has also been presented which prescribes a process for selecting suitable process patterns and adding them to a core process to yield a bespoke BPR methodology. This flexible framework forms a knowledge base that is not only useful for improving BPR practices, but also provides a basis for future research in this context.
机译：业务流程再造（BPR）帮助组织改善内部功能，以更好地实现其业务目标。已经开发了各种应用BPR的方法，通过这些方法可以识别，分析和改进组织过程。但是，仍然需要定制的方法以适应组织和BPR项目的特定特征。流程模式是常见和有效流程的抽象表示，可以用作构建自定义方法的方法部分；一种通常称为情境方法工程（SME）的方法。这项研究旨在通过提出一系列具有凝聚力的BPR流程模式，在BPR的背景下使用SME；这些过程模式是通过研究著名的BPR方法并抽象其相似性而提取的。然后将这些模式组织成BPR方法论的通用框架。还提出了一种使用该框架的方法，该方法规定了选择合适的过程模式并将其添加到核心过程中以产生定制BPR方法的过程。这种灵活的框架形成了一个知识库，该知识库不仅对改善业务流程再造实践有用，而且还为在此背景下的未来研究提供了基础。

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