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Development of the ibm.com Interactive Solution Marketplace (ISM): A Systems Engineering Case Study

机译：ibm.com交互式解决方案市场（ISM）的开发：系统工程案例研究

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摘要

IBM's ibm.com business unit contracted with IBM Global Services (IGS), another business unit of IBM, to develop their Interactive Solution Marketplace (ISM) application. ISM is a single point of entry on the ibm.com website for browsing and searching for a suite of solutions as Opposed to individual software and hardware items. The first release of ISM experienced schedule and release content challenges. Development of the second release of ISM (ISM 2.0) became one of the first projects where IBM Global Services implemented their formal Systems Engineering and Architecture (SE&A) process. During the SE&A process implementation, particular emphasis was placed on requirements analysis and management, and on structured and scored reviews. This technical paper presents this implementation and the results in the form of a systems engineering case study. Implementation of the SE&A process during the development of ISM 2.0 was successful. ISM 2.0 was delivered on schedule, at 5% below projected cost, and it constituted the functionality and features expected and desired by stakeholders. Consensus on core stakeholder requirements was achieved early during project development, and the technical reviews allowed the team to identify and resolve key issues before proceeding into subsequent phases. This discipline, along with the expenditure of resources to develop quality requirements, greatly reduced project rework. As such, only one-tenth of anticipated defects were actually found and reported during testing. The quality of the deployed application was further validated by the minimal number of post-launch defects reported.
机译：IBM的ibm.com业务部门与IBM的另一个业务部门IBM全球服务（IGS）签约，以开发其交互式解决方案市场（ISM）应用程序。 ISM是ibm.com网站上的一个入口，用于浏览和搜索与单个软件和硬件项目相对的一组解决方案。 ISM的第一个发行版遇到了时间表和发行内容方面的挑战。 ISM第二版（ISM 2.0）的开发成为IBM全球服务部实施其正式的系统工程和体系结构（SE＆A）流程的第一个项目之一。在SE＆A流程实施期间，特别强调了需求分析和管理以及结构化和评分的审查。本技术论文以系统工程案例研究的形式介绍了此实现和结果。在ISM 2.0的开发过程中成功实施了SE＆A流程。 ISM 2.0按计划交付，价格比预计成本低5％，它构成了利益相关者期望和期望的功能。在项目开发的早期就达成了核心利益相关者需求的共识，并且技术审查使团队能够在进入后续阶段之前识别并解决关键问题。该学科以及用于制定质量要求的资源消耗大大减少了项目返工。这样，在测试过程中实际上只发现并报告了预期缺陷的十分之一。所报告的发布后缺陷数量最少，进一步验证了已部署应用程序的质量。

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