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The Other Aspects of Bed Bug Control Customer Education and Recordkeeping

机译:臭虫控制客户教育和记录保存的其他方面

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摘要

A pest control company should ensure that a prospect or a customer has realistic expectations about bed bug control. Most people assume that controlling bed bugs is no different than controlling cockroaches or ants: Call the exterminator, pay him a hundred dollars, he treats the room—problem solved. Of course, it does not work that way, and a critical component of bed bug control is educating prospects, customers, managers, and staff about bed bugs and their control, including the following information: 1.Basic biology and habits of bed bugs 2.Why bed bug infestations are difficult to eliminate; and why simply spraying a room will not control bed bugs 3.The reasons that successful bed bug control requires effort and coordination from all parties including the pest, control technician, residents (in apartments and other residences), staff, and management. 4.Why bed bug control is prone to failure unless the customer guarantees access to all areas, authorizes initial service in all the potentially infested sites as well as during follow-up service, and cooperates as requested (reducing clutter, hot-laundering clothing, removing stored materials under beds, etc.).
机译:害虫防治公司应确保准客户或客户对臭虫防治抱有现实期望。大多数人都认为控制臭虫与控制蟑螂或蚂蚁没有什么不同:打电话给灭虫者,付给他一百美元,他对待房间,问题就解决了。当然,它不是那样工作的,臭虫控制的重要组成部分是向准客户,客户,经理和员工介绍臭虫及其控制方法,包括以下信息:1.臭虫的基本生物学和习性2为什么难以消除臭虫的侵扰;以及为什么只给房间喷水就无法控制臭虫3.成功控制臭虫的原因需要各方的努力和协调,包括害虫,控制技术人员,居民(在公寓和其他住宅中),员工和管理人员。 4.除非客户保证可以进入所有区域,授权在所有可能出没的地点以及在后续服务期间进行初步服务并按要求进行合作,否则臭虫控制容易失败,为什么要按要求进行合作(减少混乱,洗衣服,清除床下的储存材料等)。

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