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A Values-Driven Approach to Technical Communication

机译:驱动的技术通信方法

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Purpose: This paper examines the values and expertise associated with a kind of technical and professional communication (TPC) that connects an organization with individuals in the practice of their everyday lives. It is an attempt to engage institutional forms of workplace communication embodied in the values of GiveDirectly (GD) and associated with an emerging model of humanitarian aid.Method; This study analyzed the content of GD's website, specifically, its articulated values and how they fit into organizational knowledge and workplace writing. This analysis illuminates the type of communication and informs the nature of expertise made possible by a values approach to technical communication.Results; TPC can add value to humanitarian organizations by articulating the relationship among technology, the interface, and real (not imagined) user needs in their cultural contexts.Conclusion: Articulating values can mobilize the technical expertise necessary to revitalize humanitarian aid by placing human beings directly at the center of giving and receiving, thus demonstrating that what people in the Global South, often ranked low on the Human Development Index, need is a values-oriented approach to TPC.
机译:目的:本文介绍了与一种技术和专业沟通(TPC)相关的价值观和专业知识,这些通信(TPC)将组织与个人在日常生活的实践中连接。它试图聘请在GiveDirectly(GD)的价值观中所体现的工作场所通信的制度形式形式,并与人道主义援助的新出现模式相关。方法;本研究分析了GD网站的内容,具体而言,其铰接式值以及它们如何适应组织知识和工作场所写作。此分析照亮了通信类型,并通过技术通信的方法来通知可以实现的专业知识的性质。结果; TPC可以通过在文化背景下阐明技术,界面和真实(未想象)用户需求的关系来增加人道主义组织的价值。结论:铰接价值可以通过直接在给予和接收中心放置人类促进人道主义援助所需的技术专门知识,从而表明全球南方的人民往往对人类发展指数的排名较低,需要是一个值 - TPC的方法。

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