Corporate core values and social responsibility: What really matters to whom

Barchiesi Maria Assunta; Colladon Andrea Fronzetti

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Corporate core values and social responsibility: What really matters to whom

机译：企业核心价值观和社会责任：对谁来说真正重要

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This study uses an innovative measure, the Semantic Brand Score, to assess the interest of stakeholders in different company core values. Among others, we focus on corporate social responsibility (CSR) core value statements, and on the attention they receive from five categories of stakeholders (customers, company communication teams, employees, associations and media). Combining big data methods and tools of Social Network Analysis and Text Mining, we analyzed about 58,000 Italian tweets and found that different stakeholders have different prevailing interests. CSR gets much less attention than expected. Core values related to customers and employees are in the foreground.

机译：本研究采用了创新措施，语义品牌得分，评估利益相关者在不同公司核心价值观中的利益。在其他之外，我们专注于企业社会责任（CSR）核心价值陈述，以及他们从五类利益攸关方（客户，公司通信团队，员工，协会和媒体）收到的注意力。结合了大数据方法和工具的社会网络分析和文本挖掘，我们分析了大约58,000条意大利推文，发现不同的利益相关者具有不同的盛行利益。 CSR的注意力远比预期的注意力得多。与客户和员工相关的核心价值观在前景中。

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来源
《Technological forecasting and social change》 |2021年第9期|120907.1-120907.9|共9页
作者
Barchiesi Maria Assunta; Colladon Andrea Fronzetti;
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作者单位

Univ Roma Tor Vergata Dept Enterprise Engn Via Politecn 1 I-00133 Rome Italy;

Univ Perugia Dept Engn Via G Duranti 93 I-06125 Perugia Italy|Kozminski Univ Dept Management Jagiellonska 57-59 PL-03301 Warsaw Poland;

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收录信息美国《科学引文索引》(SCI);美国《工程索引》(EI);
原文格式 PDF
正文语种 eng
中图分类
关键词
Corporate social responsibility; Core values; Semantic brand score; Stakeholder theory; Text mining; Social network analysis;

机译：企业社会责任;核心价值观;语义品牌得分;利益相关者理论;文本挖掘;社会网络分析;

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专利

1. What Matters Most: Corporate Values and Social Responsibility [J] . Jeffrey Hollender California management review . 2004,第4期

机译：最重要的是：企业价值观和社会责任
2. The changing prospects of corporate social responsibility in the decade of action: Do personal values matter? [J] . Sepasi Sahar, Rexhepi Gadaf, Rahdari Amir Corporate Social Responsibility and Environmental Management . 2021,第1期

机译：在行动十年内，企业社会责任的不断变化的前景：个人价值观吗？
3. Relationships among Perceived Organizational Core Values, Corporate Social Responsibility, Ethics, and Organizational Performance Outcomes: An Empirical Study of Information Technology Professionals [J] . K. Gregory Jin, Ronald G. Drozdenko Journal of Business Ethics . 2010,第3期

机译：组织核心价值观，企业社会责任，道德规范和组织绩效结果之间的关系：信息技术专业人员的实证研究
4. THE POLICY IMPLICATIONS OF OUR EMPIRICAL RESEARCH ON ORGANIZATIONAL CORE VALUES, ETHICS, CORPORATE SOCIAL RESPONSIBILITY, AND ORGANIZATIONAL OUTCOMES [C] . K. Gregory Jin, DBA Ronald Drozdenko International Technology,Education and Development Conference . 2008

机译：我们对组织核心价值观，道德，企业社会责任和组织成果的实证研究的政策影响
5. Corporate social responsibility in the pharmaceutical industry -- Why it matters from business, bioethical and social perspectives. [D] . Brewer, Kevin M. 2014

机译：制药行业的企业社会责任-为什么从商业，生物伦理和社会角度来看很重要。
6. Segmentation Based on Attitudes Toward Corporate Social Responsibility in Relation to Demographical Variables and Personal Values – Quantitative and Qualitative Study of Polish Consumers [O] . Aleksandra Furman, Dominika Maison, Katarzyna Sekścińska 2020

机译：基于对与人口统计变量和个人价值观有关的企业社会责任的态度进行的细分–波兰消费者的定量和定性研究
7. MEASURING PERFORMANCE IN TERMS OF THE SOCIAL DIMENSION OF CORPORATE RESPONSIBILITY TO EXTERNAL STAKEHOLDERS – SELECTED ISSUES Abstract: Purpose – to present social context of corporate responsibility and the scope of the actions taken by companies in this area to external stakeholders, which include contractual and contextual stakeholders, as well as to propose performance measures in this area. Design/Methodology/Approach – the paper is based on analysis of the literature, the method of analysis of the sources was used. Findings – the article focuses on the social dimension of corporate responsibility and the measurement of its performance in this area. Originality/ Value – article presents an own proposal of set of achievements’ measures in the area of the social nature of corporate responsibility Keywords: corporate social responsibility, social area, performance measurement, stakeholders [O] . Elżbieta Jaworska 2015

机译：衡量外部利益相关者的企业责任的社会维度的表现 - 选定问题摘要：目的 - 以企业责任的社会背景以及本领域公司所采取的行动范围，包括合同和上下文的利益攸关方以及提出该领域的绩效措施。设计/方法/方法 - 本文基于对文献的分析，使用了源的分析方法。调查结果 - 文章侧重于企业责任的社会维度和在该地区的表现的衡量。原创性/价值 - 文章在公司责任的社会性质领域提出了一套成就措施的关键词：企业社会责任，社会责任，社会领域，绩效衡量，利益相关者

Corporate core values and social responsibility: What really matters to whom

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