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COVTD-19, consumer behavior, technology, and society: A literature review and bibliometric analysis

机译:Covid-19,消费者行为,技术和社会:文献综述和义毛管计分析

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摘要

The COVID-19 crisis is among the most disruptive events in recent decades. Its profound consequences have garnered the interest of many studies in various disciplines, including consumer behavior, thereby warranting an effort to review and systematize the literature. Thus, this study systematizes the knowledge generated by 70 COVID-19 and consumer behavior studies in the Scopus database. It employs descriptive analysis, highlighting the importance of using quantitative methods and China and the US as research settings. Co-occurrence analysis further identified various thematic clusters among the studies. The input-process-output consumer behavior model guided the systematic review, covering several psychological characteristics and consumer behaviors. Accordingly, measures adopted by governments, technology, and social media stand out as external factors. However, revised marketing strategies have been oriented toward counteracting various consumer risks. Hence, given that technological and digital formats mark consumer behavior, firms must incorporate digital trans-formations in their process.
机译:Covid-19危机是近几十年来最具破坏性的事件之一。它的深刻后果已经为许多学科的研究获得了许多研究的兴趣,包括消费者行为,从而努力审查和系统化文献。因此,本研究系统化了Scopus数据库中70个Covid-19和消费者行为研究产生的知识。它采用了描述性分析,突出了使用定量方法和中国和美国作为研究设置的重要性。共同发生分析进一步确定了研究中的各种主题簇。输入过程 - 产出消费者行为模型引导了系统评价,涵盖了几种心理特征和消费者行为。因此,政府,技术和社交媒体通过的措施突出了外部因素。但是,修订的营销策略已导致抵消各种消费风险。因此,鉴于技术和数字格式标志着消费者行为,公司必须在其过程中包含数字跨域。

著录项

  • 来源
    《Technological forecasting and social change》 |2021年第12期|121179.1-121179.13|共13页
  • 作者单位

    Univ Tecnol Indoamer ESTec Res Ctr Business Soc & Technol Machala & Sabanilla S-N Quito 170301 Ecuador|Univ Tecnol Indoamer Sch Adm & Econ Sci Machala & Sabanilla S-N Quito 170301 Ecuador;

    Chelyabinsk State Univ Dept Psychol Bratiev Kashirinykh 129 Chelyabinsk 454001 Russia;

    Univ Tecnol Indoamer ESTec Res Ctr Business Soc & Technol Machala & Sabanilla S-N Quito 170301 Ecuador|Univ Tecnol Indoamer Sch Adm & Econ Sci Machala & Sabanilla S-N Quito 170301 Ecuador;

    Univ Tecnol Indoamer Sch Adm & Econ Sci Machala & Sabanilla S-N Quito 170301 Ecuador|Univ Camilo Jose Cela Programa Doctoral Ciencias Jurid & Econ Castillo Alarcon 49 Madrid 28692 Spain;

    Univ Catolica Ecuador Fac Psicol Av 12 Octubre 1076 Quito 170523 Ecuador|Univ Tecnol Indoamer Ctr Invest MIST Machala & Sabanilla S-N Quito 170301 Ecuador;

  • 收录信息 美国《科学引文索引》(SCI);美国《工程索引》(EI);
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

    COVID-19; Consumer behavior; Literature review; Technology; Panic buying; Disruptive events;

    机译:Covid-19;消费者行为;文献综述;技术;恐慌购买;颠覆事件;

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