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Supporting Real-Time Decision-Making Under Stress in an Online Training Environment

机译:在线培训环境中在压力下支持实时决策

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Multi-agency crisis management represents one of the most complex real-world situations, requiring rapid negotiation and decision-making under extreme pressure. However, the training provided to Gold Commanders (strategic planners) typically lacks the stress of a real crisis, while research tells us that behavior and decision-making are significantly affected by stress. It is, therefore, vital that training puts trainees under the pressure of a real crisis situation as far as possible. The Pandora+ system, developed from an EU FP7 research project, provides a unique, original, realistic, immersive, and augmented reality training environment in which the stress of each individual trainee can be managed by the trainer, during a training event, with the support of system intelligence. The system uses AI planning techniques to model an unfolding crisis scenario, realized as an event network, which can be dynamically updated by the trainer during a training event. This modeling includes points of decision for trainees managed by automated rules from a knowledge base, behavioral modeling of the trainees, and dynamic management of the environment to provide affective inputs to control and manage trainee stress. In this context, the system controls and reacts to trainee performance in relation to the events and decision points and can dynamically remodel and reconfigure the event network to respond appropriately to trainee decisions. The environment can also represent any missing trainees within the scenario and has the potential to provide training in any domain where a timeline-based scenario of events is required for training. This entire approach is completely novel in crisis training and has been rigorously tested in several trials, the most recent involving close to 150 participants, and has the potential to transform online learning in many domains, not just crisis management.
机译:多机构危机管理代表着最复杂的现实情况,需要在极端压力下进行快速谈判和决策。但是,提供给金指挥官(战略计划人员)的培训通常没有真正危机的压力,而研究告诉我们,行为和决策受到压力的影响很大。因此,至关重要的是,培训应尽可能使受训者承受真实危机局势的压力。从欧盟FP7研究项目开发的Pandora +系统提供了独特,原始,逼真的,身临其境的增强现实培训环境,在培训活动期间,培训人员可以在培训人员的支持下管理每个学员的压力系统智能。该系统使用AI计划技术对正在发生的危机场景进行建模,实现为事件网络,培训人员可以在培训事件中动态更新事件网络。该建模包括受训者的决策点,这些受训者由知识库中的自动规则管理,受训者的行为建模以及对环境的动态管理,以提供有效的输入来控制和管理受训者的压力。在这种情况下,系统控制与事件和决策点相关的受训人员绩效并对之做出反应,并且可以动态地对事件网络进行建模和重新配置,以对受训人员的决策做出适当响应。该环境还可以代表方案中任何缺少的受训人员,并且有潜力在需要基于时间轴的事件方案进行培训的任何领域提供培训。整个方法在危机培训中是完全新颖的,并且已经在数个试验中进行了严格的测试,最近的一项试验涉及将近150名参与者,并且有可能改变许多领域的在线学习,而不仅仅是危机管理。

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