Tata Sky made an immediate impact in DTH segment after its launch. They were the first to introduce the concept of interactive services. They were also the first to introduce a base pack below the price of Rs 100 and Hindi language STB user menus. They have recently launched Tata Sky+, the DVR with which you can pause, record and rewind live TV. Tata Sky has a dedicated toll free customer care number for BSNL and MTNL subscribers. It also has customer care numbers for the 4 metro cities as well as region specific numbers. None of these are toll-free though. Personally, I always had a very pleasant experience with their tech team. They have always been prompt and handled the issue effectively. They even replaced my STB with a new one', when the old one had developed a fault. The pocture quality is among the best in this category. They have the maximum interactive. But what they really need is inclusion of Zee Sports in their channel offering. The non-availability of the channel is putting off a lot of potential buyers who are interested in sports, particularly soccer. Zee Sports is available with all DTH operators barring Tata Sky and Big TV. Soccer is hugely popular in India, and Zee Sports broadcasts all Indian soccer as well as lot of European soccer action. I hope Tatasky addresses this issue soon. Overall, this is an option you should definitely consider. Also consider Tata Sky+if you want to record, rewind and pause live TV. The Tatasky services will not disappoint.
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