Developing the tools to figure out what customers want and delivering services based on that insight will be the key differentiator and NBN is about open access not speed.rnThese were the main themes during a roundtable discussion that brought together eight telecom executives representing operators, the IDA and RSPs. The event, held in Singapore in October, was sponsored by Accenture and moderated by Telecom Asia group editor Joseph Waring.rnThe reason behind Singapore's national broadband network is actually not about speed, IDA assistant CEO Khoong Hock Yun said. "This is where the discussion gets derailed. It's really about effective open access, making sure everyone can get bandwidth at competitive prices. Speed we take for granted."
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