A CEO is a company's No. 1 sales-person, if nothing else, and WilTel Communications' Jeff Storey is no exception. As a provider of voice, data and video services to carriers large and small, in the United States and overseas, Tulsa, Okla.-based WilTei would seem to have a good view on what makes carriers tick. So what in his opinion makes a carrier successful or unsuccessful? "I'm sidestepping your question; I would really rather not talk about what causes people to be unsuccessful. But I will tell you the reason WilTel is successful. First and foremost, we focus on solving people's problems," Storey says. "We don't focus on selling technologies. We focus on applications and the problems customers have and how we are going to solve their problems with the different technologies that we have in the network."
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