MANAGING COMMUNICATIONS TO INCREASE SUCCESSFUL OUTCOMES FOR CIVIL UNREST

Jami Resch; Tina Jones

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MANAGING COMMUNICATIONS TO INCREASE SUCCESSFUL OUTCOMES FOR CIVIL UNREST

机译：管理沟通以增加内乱的成功成果

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Public safety professionals in the United States have a sacred duty to uphold the U.S. Constitution, which includes the right to assemble and engage in free speech; law enforcement also has the incredible responsibility to protect the public and prevent crimes whenever possible. Managing civil unrest is complex, challenging, and sometimes dangerous work, and how the police and their public safety partners plan, prepare, train for, and staff these events can have significant implications on the budget, morale, legal liability, and perceptions of legitimacy and trust with the public. Historically, much of the focus for preparing for crowd management events has centered on training and staffing the operational or investigative functions, and communications has been completely overlooked or drastically understaffed. The Portland Police Bureau (PPB) executive and incident management teams have learned the significance of supporting and adequately staffing the team responsible for strategic communications to improve successful outcomes. The lessons learned are relevant to agencies of all sizes and can be adapted for other crises as well. An appropriately staffed and supported communications team is a resource multiplier and can have a significant impact on community trust and perceived legitimacy.

机译：美国的公共安全专业人士拥有一个神圣的责任，坚持美国宪法，该宪法包括汇集和参与自由言论的权利;执法人员还具有令人难以置信的责任，以保护公众，并防止尽可能预防犯罪。管理内乱是复杂的，挑战，有时危险的工作，以及警察和他们的公共安全合作伙伴计划的计划，准备，培训，以及工作人员这些事件可能对预算，士气，法律责任和对合法性的看法产生重大影响并信任公众。从历史上看，大部分专注于为人群管理事件做准备，以培训和人员配置运营或调查职能，并且沟通已经完全被忽视或急剧容易受到影响。波特兰警察局（PPB）行政和事件管理团队已经了解支持和充分人员对负责战略沟通的团队的重要性，以改善成功的成果。学到的经验教训与各种规模的机构有关，也可以适应其他危机。一个适当的人员化和支持的通信团队是资源乘数，可以对社区信任和感知合法性产生重大影响。

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来源
《The police chief》 |2021年第7期|38-44|共7页
作者
Jami Resch; Tina Jones;
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Portland Police Bureau Oregon;

Portland Police Bureau Oregon;

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正文语种 eng
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1. 10 Lessons for Managing Civil Unrest [J] . John Erich EMS World . 2020,第6期

机译：管理内乱的10课
2. COVID-19 pandemic and civil unrests in Africa: implication of recent #EndSARS protests for increased community transmission in Nigeria [J] . Chinenyenwa Ohia, Mobolaji Modinat Salawu Pan African Medical Journal . 2020,第Suppa2期

机译：Covid-19非洲的大流行和内乱：近期#Endsars抗议尼日利亚社区传播的抗议
3. Assessing mental health outcomes of political violence and civil unrest in Peru. [J] . Tremblay J, Pedersen D, Errazuriz C The International journal of social psychiatry . 2009,第5期

机译：评估秘鲁政治暴力和内乱的心理健康结果。
4. Managing Communication for Successful Outcomes [C] . Dennis Robb Panit and Coatings Exposition . 2006

机译：管理成功结果的沟通
5. Facing the Mob: Government Responses to Civil Unrest in the Roman Empire and the Implications for New Testament Texts [D] . Browning, Benjamin. 2020

机译：面对暴徒：政府对罗马帝国的内乱的反应以及对新约文本的影响
6. COVID-19 pandemic and civil unrests in Africa: implication of recent #EndSARS protests for increased community transmission in Nigeria [O] . Chinenyenwa Ohia, Mobolaji Modinat Salawu 2020

机译：Covid-19非洲的大流行和内乱：近期#Endsars抗议尼日利亚社区传播的抗议
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MANAGING COMMUNICATIONS TO INCREASE SUCCESSFUL OUTCOMES FOR CIVIL UNREST

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