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Hidden value in the platform's platform: Airbnb, displacement, and the un-homing spatialities of emotional labour

机译:在平台平台中隐藏的价值:Airbnb,位移和情绪劳动的未归位空间

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This paper explores the proliferation of short-term home rentals (STRs) in New Orleans, Louisiana, USA, to consider how contemporary technologies of platform urbanism leverage the human infrastructure of emotional labour as a technique for value production. Bringing theories of emotional labour and gentrification together with recent writing on the spatialities of platforms, I argue that for the production of value and the capture of profit, STR platforms like Airbnb rely on neighbours' emotional labour of performing home. Because this strategy operates through banal practices in quite ordinary neighbourhood spaces, it hides in plain sight - and yet, for neighbours who find themselves enrolled without remuneration into the productive machinery of platform capitalism, it simultaneously creates feelings of alienation and exhaustion. Drawing on interviews with neighbourhood residents and Airbnb hosts in New Orleans, I show how neighbours' unremunerated performances of home contribute to their own feelings of displacement in place while simultaneously operating as an apparatus of value production for the platform. Although I focus on the case of Airbnb in New Orleans, this study also broadly demonstrates the invisibilisation of value, the challenges of opting out of the digital economy, and the embodied ways in which relations of platform urbanism can impact the everyday life of people with no formal obligation to platforms themselves.
机译:本文探讨了美国路易斯安那州路易斯安那州新奥尔良短期房屋出租(Strs),以考虑平台城市主义的当代技术如何利用人类的情绪劳动力作为价值生产技术的技术。与最近的平台空间中的最近写作,将情感劳动和绅士理论联系在一起,我争辩说,为了生产价值和捕获利润,STR平台就像Airbnb依赖于邻居的表演家庭的情感劳动。因为这一战略在相当普通的街区空间中通过平庸实践运作,它隐藏着普通的视线 - 但对于发现自己没有报酬的邻居,没有进入平台资本主义的生产性机制,它同时创造了异化和疲惫的感受。在新奥尔良与邻里居民和Airbnb主人的访谈中绘制,我展示了邻居的无名的家庭表演如何为自己的流离失所感产生贡献,同时作为平台的价值生产设备。虽然我专注于在新奥尔良的Airbnb的情况下,但这项研究也广泛地展示了价值的无异化,开展数字经济的挑战,以及平台城市主义关系可能影响人们日常生活的体现方式没有正式义务自我平台。

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