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An Exploration of the Relational Effects of Supply Chain Disruptions

机译:供应链中断的关系效应探究

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摘要

Recent catastrophic events have disrupted supply chains around the globe, causing practitioners and academics to look more closely at recovery strategies. Recent examinations of supply chain disruptions focus primarily upon the recovery process and its impacts on firm performance. However, less is known about how supply chain disruptions affect business-to-business (B2B) relationships. This study uses interview data from senior supply chain managers to explore how a firm's disruption recovery processes affect supply chain relationships. Results suggest that firms desire supply chain partner participation in the recovery process and value interpersonal characteristics, including honesty, accessibility, and responsiveness.
机译:最近的灾难性事件已经破坏了全球的供应链,导致从业者和学者更加仔细地研究恢复策略。最近对供应链中断的检查主要集中在恢复过程及其对公司绩效的影响上。但是,对于供应链中断如何影响企业对企业(B2B)关系的了解还很少。本研究使用来自高级供应链经理的访谈数据来探讨公司的中断恢复流程如何影响供应链关系。结果表明,企业希望供应链合作伙伴参与恢复过程并重视人际交往的特征,包括诚实,可及性和响应能力。

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