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Economic Benefits of Coordinating Human Service Transportation and Transit Services

机译:协调人类服务运输和过境服务的经济利益

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In many communities, multiple public and private agencies and organizations provide transportation services to people who have special transportation needs. These providers often receive funding from many sources, including federal, state, and local government programs as well as charitable and nonprofit programs. Program-specific funds are often accompanied by service objectives for specific clienteles and by unique rules and requirements. If such transportation services operate separately, independently, and in an uncoordinated fashion, they frequently demonstrate serious economic and service problems. Coordination can address such problems. Coordination strives to maximize the efficient use of resources such as vehicles, personnel, and funding. It attempts to reduce service duplication, increase vehicle sharing, and improve service quality. It can lower the cost of providing transportation, and communities can apply the cost savings to increase service or simply reduce costs. New research has found that significant economic benefits-including increased funding, decreased costs, and increased productivity-can be obtained by coordinating human service agency transportation and transit services. Implementing successful coordination programs could generate combined economic impacts (after considering all costs) of about $700 million per year to transportation providers (human service agencies and transit agencies) in the United States. Total benefits (beyond those benefits accruing just to transportation providers) are even greater. Particularly successful coordination strategies include transit agencies providing trips for Medicaid clients, nontransit agencies providing Americans with Disabilities Act and other paratransit services, transportation providers shifting para-transit riders to fixed-route service, local human service agencies coordinating their trips, and communities expanding transit services into unserved areas.
机译:在许多社区中,多个公共和私人机构和组织为有特殊交通需求的人们提供交通服务。这些提供者通常会从许多来源获得资金,包括联邦,州和地方政府计划以及慈善和非营利计划。特定于计划的资金通常伴随着针对特定客户的服务目标以及独特的规则和要求。如果这些运输服务分别,独立和不协调地运行,它们通常会出现严重的经济和服务问题。协调可以解决这些问题。协调致力于最大程度地有效利用车辆,人员和资金等资源。它试图减少服务重复,增加车辆共享并提高服务质量。它可以降低提供运输的成本,社区可以将节省的成本用于增加服务或简单地降低成本。新的研究发现,通过协调人类服务机构的运输和过境服务,可以获得巨大的经济效益,包括增加资金,降低成本和提高生产率。实施成功的协调计划,每年会对美国的运输提供者(人类服务机构和过境机构)产生约7亿美元的综合经济影响(考虑所有成本后)。总收益(不只是运输提供商应得的收益)更大。特别成功的协调策略包括为医疗补助客户提供旅行的公交机构,为美国人提供《残疾人法》和其他辅助公交服务的非公交机构,将辅助公交驾驶员转移到固定路线服务的运输提供商,协调其行程的当地人力服务机构以及扩展公交的社区服务到无服务的区域。

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